Thank you for your order!
Thank you for ordering:
"Running a Profitable and Fun Charity Auction: The Complete Toolkit"
Please see below if you had problems downloading the file or have questions about opening the zip file.
If you were unable to download the file:
If for some reason you forgot to click the download button, or the download did not function properly
1. Please check your email (using the email account you provided) for the confirmation email you should receive.
2. Click the link on the confirmation email link.
3. Scroll to the bottom of your email where you will see this message:
If you would like to download items purchased by credit card, enter the credit card number you used for your purchase. Your card will not be charged.
Card or Account Number: _______________ Apply
4. Enter your credit card number, YOU WILL NOT BE CHARGED AGAIN.
5 This will return you to the order confirmation page where you will click on the blue download button (see below for an example).

Clicking on this button should start the download process.
7. Last, choose the location you want the file downloaded to and make a note of it. Normally the file will download to your "My Documents" folder unless you choose an alternate location. It is very importatant that you note the location, or you may find it dificult to find the file.
The
file will not download from the order page, what could be the problem?
It could be that your firewall is configured to prevent you from downloading
zip files. If this is the case, try downloading it from another PC, or talk
with your IT professional to modify your firewall settings to allow the file
to download.
Once
I Download the Charity Auction Toolkit what do I do next (I have
a PC)?
The downloadable file (YourSilentAuction.zip) is a compressed file
consisting of approximately 27 individual files. This file will open
on a PC easily provided you have a decompression utility such as WINZIP.
Chances are you may already have such a utility on your computer. But
if you do not a trial version of this application can be downloaded for
free from www.winzip.com.
The book is a pdf file and you will need Adobe's Acrobat
Reader to view it. Chances are you already have this installed on your
computer as well. If you do not, you can download it for free from
Adobe's web site www.adobe.com
The remainder of the files are standard Microsoft Office
files (Word, Excel, and Power Point).
Once I Download the Charity
Auction Toolkit what do I do next (I have a Macintosh)?
The downloadable file (YourSilentAuction.zip) is a compressed file
consisting of approximately 27 individual files. This file will open
on a MAC easily provided you have a decompression utility such as UNZIP.
Chances are you may already have such a utility on your computer. But
if you do not it can be downloaded for free at www.info-zip.org/pub/infozip/.
The book is a pdf file and you will need Adobe's Acrobat
Reader to view it. Chances are you already have this installed on your
computer as well. If you do not, you can download it for free from
Adobe's web site www.adobe.com
The remainder of the files are standard Microsoft Office
files (Word, Excel, and Power Point).
Thank you for ordering:
"Running a Profitable and Fun Charity Auction: The Complete Toolkit"
Please see below if you had problems downloading the file or have questions about opening the zip file.
If you were unable to download the file:
If for some reason you forgot to click the download button, or the download did not function properly
1. Please check your email (using the email account you provided) for the confirmation email you should receive.
2. Click the link on the confirmation email link.
3. Scroll to the bottom of your email where you will see this message:
If you would like to download items purchased by credit card, enter the credit card number you used for your purchase. Your card will not be charged.
Card or Account Number: _______________ Apply
4. Enter your credit card number, YOU WILL NOT BE CHARGED AGAIN.
5 This will return you to the order confirmation page where you will click on the blue download button (see below for an example).

Clicking on this button should start the download process.
7. Last, choose the location you want the file downloaded to and make a note of it. Normally the file will download to your "My Documents" folder unless you choose an alternate location. It is very importatant that you note the location, or you may find it dificult to find the file.
The
file will not download from the order page, what could be the problem?
It could be that your firewall is configured to prevent you from downloading
zip files. If this is the case, try downloading it from another PC, or talk
with your IT professional to modify your firewall settings to allow the file
to download.
Once
I Download the Charity Auction Toolkit what do I do next (I have
a PC)?
The downloadable file (YourSilentAuction.zip) is a compressed file
consisting of approximately 27 individual files. This file will open
on a PC easily provided you have a decompression utility such as WINZIP.
Chances are you may already have such a utility on your computer. But
if you do not a trial version of this application can be downloaded for
free from www.winzip.com.
The book is a pdf file and you will need Adobe's Acrobat Reader to view it. Chances are you already have this installed on your computer as well. If you do not, you can download it for free from Adobe's web site www.adobe.com
The remainder of the files are standard Microsoft Office files (Word, Excel, and Power Point).
Once I Download the Charity
Auction Toolkit what do I do next (I have a Macintosh)?
The downloadable file (YourSilentAuction.zip) is a compressed file
consisting of approximately 27 individual files. This file will open
on a MAC easily provided you have a decompression utility such as UNZIP.
Chances are you may already have such a utility on your computer. But
if you do not it can be downloaded for free at www.info-zip.org/pub/infozip/.
The book is a pdf file and you will need Adobe's Acrobat Reader to view it. Chances are you already have this installed on your computer as well. If you do not, you can download it for free from Adobe's web site www.adobe.com
The remainder of the files are standard Microsoft Office files (Word, Excel, and Power Point).
